Ensurient is a COI compliance platform built for mid-market commercial real estate. We help CRE teams close the gaps that matter — missing endorsements, expired coverage, certificate holder errors — before they turn into claims.
A binder full of certificates is not protection. Real compliance means knowing where the gaps are, who owns them, and when they’ll be closed. We build for the work, not the paperwork.
Enterprise platforms are built for billion-dollar portfolios with dedicated risk teams. Spreadsheets are built for nothing. The firms managing 10 to 100 buildings — running lean, moving fast — have been stuck choosing between overkill and undertooling. Ensurient is built for them.
A compliance platform that vendors and tenants won’t use is worse than no platform at all. Every design decision in Ensurient starts with: will the people we’re collecting from actually do this? If the answer is no, we change the design.
Most of what’s good about Ensurient came from property managers telling us what they actually needed. We stay close to the work, and we change the product based on what we learn.
Teams had certificates on file—but didn’t actually know if they were compliant.
After 22 years building software inside commercial property management, I kept seeing the same problem. COI systems collected documents. Expiration dates got tracked. But the gaps that mattered—missing endorsements, incorrect certificate holder wording, coverage that looked fine but wasn’t—were still there.
Then I spoke with a property director who had just cancelled Jones.
She had paid nearly $20,000 and spent a full year trying to get her portfolio onboarded. After all that, it still wasn’t fully set up—and many of her vendors weren’t actually compliant.
She said:
“What am I actually paying for? I shouldn’t have to have an insurance expert on staff to properly identify gaps and get to compliance.”
That stuck.
The problem wasn’t tracking. It was visibility—knowing what’s wrong, who owns it, and whether it’s been fixed.
So that’s what I built.
Ensurient scans certificates, identifies real compliance gaps, and turns them into cases your team can act on. Nothing slips through.
I built it with input from commercial real estate operators who’ve spent decades inside this problem. Their consistent ask: identify gaps and close them faster, with less friction. That’s why Ensurient is built around no-login upload portals, clear notifications, and workflows that match how vendors, tenants, and brokers already work.
If you’re managing a commercial portfolio and your COI process feels like it’s held together with spreadsheets and assumptions, you shouldn’t have to guess whether you’re covered.
— Ric Omphroy
Founder, Ensurient
